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SHIPPING & RETURNS

Shipping Information

We ship packages using UPS ground. If you need your merchandise to arrive quicker, please call for other options.

Shipping within the contiguous United States is normally $7.50. Orders to Alaska, Hawaii, or International orders will be shipped via USPS and will be the actual cost per Priority Mail guidelines

Return Policy

· Altered items are non-returnable.

· Worn items are non-returnable unless there is a manufacturer’s defect.

· H. Stadiem must inspect all returned items to make a determination of manufacturer’s defect. This will be at the customer’s expense. If we determine that there is a manufacturer’s defect, the cost of the item plus shipping costs will be refunded. However, if we determine there is no defect, the merchandise will be returned at the customer’s expense.

Hours of Operation: Monday through Saturday: 9:30 am to 5:30 pm
Location: 124 North Queen Street, Kinston, NC 28501 (Map)
Phone: (252) 527-1166  •  Toll-Free: 1-800-682-6803  •  E-mail: hstadiemoffice@yahoo.com